Maintenance

Dear Valued Customer,

We would like to advise you of the forthcoming planned maintenance to Service Delivery Platform activity.
This is scheduled to take place on 1st April from 14:00 UTC with a duration of up to 3 hours. During this time, Inmarsat Self Service Portal, Service Delivery Platform APIs and Salesforce will be down for maintenance and further enhancements. For more information around the changes, please refer to the user guides.

Potential impacts
This activity will ...

Dear Valued Customer,

We would like to advise you of the forthcoming planned maintenance as part of Inmarsat's continuous improvement efforts.
The details and timeline of the activity are reported below.

Activity: Maintenance activity terrestrial circuits Paumalu Satellite Access Station
Reference: CHG0088799
Services affected: BGAN, SB-S1.0, SB-S2.0, GSPS, Classic Aero, GSPS
Impacted coverage: AMER (BGAN, SB-S1.0, SB-S2.0, Classic Aero) and APAC (BGAN, SB-S1.0, SB-S2.0, GSPS)
Single or ...

Dear Valued Customer,

We would like to advise you of the forthcoming planned maintenance as part of Inmarsat's continuous improvement efforts.
The details and timeline of the activity are reported below.

Activity: 6F1 Global Signalling Carrier Modification
Reference: CHG0089151
Services affected: BGAN, BGAN M2M, FB, SB, SB-S 1.0, SB-S 2.0, IRIS, Classic Aero
Impacted coverage: IOE
Single or multiple outage(s) and duration(s): Single, up to 10 minutes.
Service impact: New users will be una...

Dear Valued Customer,

We would like to advise you of the forthcoming planned maintenance as part of Inmarsat's continuous improvement efforts.
The details and timeline of the activity are reported below.

Activity: Transport Network Firmware Upgrade
Reference: CHG0088942
Services affected: GX & BGAN MMP Customers with connectivity in AMS CDC/MMP
Impacted coverage: All regions
Single or multiple outage(s) and duration(s): Single outage of up to 3 minutes.
Service impact: Customer traffic on A...

Dear Valued Customer,

We would like to advise you of the forthcoming planned maintenance as part of Inmarsat's continuous improvement efforts.
The details and timeline of the activity are reported below.

Activity: CDC and NMS Switchover
Reference: CHG0089344
Services affected: Global Xpress
Impacted coverage: NER, AER, IOW, EMR
Single or multiple outage(s) and duration(s): Single, up to 10mins
Service impact: Terminals will drop and are expected to re-acquire in less than 10 minutes. A...

Maintenance ended

Dear Valued Customer,

We would like to advise you of the forthcoming planned maintenance as part of Inmarsat's continuous improvement efforts.
The details and timeline of the activity are reported below.

Activity: CDC and NMS Switchover
Reference: CHG0089345
Services affected: Global Xpress
Impacted coverage: IOR, POR, IOE
Single or multiple outage(s) and duration(s): Single, up to 10mins
Service impact: Terminals will drop and are expected to re-acquire in less than 10 minutes. Altho...

Maintenance ended

Maintenance ended

Maintenance ended

Maintenance ended

Dear Valued Customer,

As part of Inmarsat's continuous improvement efforts, we would like to advise you that the following planned maintenance is scheduled.
The details and timeline of the activity are reported below.

Activity: BGAN Network Reconfiguration and Optimization AMER
Reference: CHG0089933
Service Offering Affected:
- FleetBroadband AMER
Planned impact duration: 1 minute(s)
Customer experience: Intermittent Connectivity

We apologize for any inconvenience you may experien...

Maintenance ended

Maintenance ended

Dear Valued Customer,

As part of Inmarsat's continuous improvement efforts, we would like to advise you that the following planned maintenance is scheduled.
The details and timeline of the activity are reported below.

Activity: APAC Controlled Site switch
Reference: CHG0090106
Service Offering Affected:
- BGAN APAC
- BGAN AMER
Planned impact duration: 1 minute(s)
Customer experience: Intermittent Connectivity

We apologize for any inconvenience you may experience with your communicat...

Dear Valued Customer,

As part of Inmarsat's continuous improvement efforts, we would like to advise you that the following planned maintenance is scheduled.
The details and timeline of the activity are reported below.

Activity: RNS26: Laurentides Controlled site switch 1
Reference: CHG0090043
Service Offering Affected:
- FleetBroadband AMER
Planned impact duration: 1 minute(s)
Customer experience: Intermittent Connectivity

We apologize for any inconvenience you may experience with y...

Dear Valued Customer,

As part of Viasat's continuous improvement efforts, we would like to advise you that the following planned maintenance is scheduled.
The details and timeline of the activity are reported below.

Activity: Commission Secondary Switch in Sydney whilst services are running on Primary. Services should remain on Primary, but may switch.
Reference: CHG0090224
Service Offering Affected:
- FleetBroadband IOE
- FleetBroadband APAC
Planned impact duration: 180 minute(s)
Cu...

Dear Valued Customer,

As part of Viasat's continuous improvement efforts, we would like to advise you that the following planned maintenance is scheduled.
The details and timeline of the activity are reported below.

Activity: Commissioning of new HAW2 PCS-2B 4F2 HSL modem requiring an interruption to new channel allocations during designated Maintenance Window.
Reference: CHG0090066
Service Offering Affected: FleetBroadband APAC
Planned impact duration: 50 minute(s)
Customer experience...

Dear Valued Customer,

As part of GTMaritime's commitment to the continuous improvement of their systems and services, gtmaritime will be performing essential maintenance on our core infrastructure on Sunday 17th May 2026.

The maintenance will take place during a 2-hour window between 13:00 and 15:00, during which we anticipate a maximum of 60 minutes downtime.

We will, of course, endeavor to keep any disruption to an absolute minimum.

During the maintenance window:

• All portal and dashb...