Dear Valued Customer,

As part of Viasat's continuous improvement efforts, we would like to advise you that the following planned maintenance is scheduled.

The details and timeline of the activity are reported below.
Activity: Upgrade Junos Software on Staten Island Equipment. Services will Switch during upgrade.
Reference: CHG0090375
Service Offering Affected:
- BGAN APAC
- BGAN AMER
Planned start: 2026/05/20 08:00
Planned end: 2026/05/20 15:00
Planned impact duration: 3 minute(s)
Customer experience: Intermittent Connectivity

We apologize for any inconvenience you may experience with your communications during this service interruption.
If you have any questions, please do not hesitate to contact One Net Group Support (support@onenet.group, +357 25 828 999 "Option 1").