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Maintenance

Planned Maintenance Advance Notice – Self Service Portal , Service Delivery Platform APIs and Salesforce

Apr 29, 2026 at 1:00pm UTC  –  Apr 29, 2026 at 5:00pm UTC
Affected services
One Net GX
Provisioning

Resolved
Apr 29, 2026 at 5:00pm UTC

Maintenance ended

Created
Apr 29, 2026 at 1:00pm UTC

Dear Valued Customer,

We would like to advise you of the forthcoming planned maintenance to Service Delivery Platform activity. This is scheduled to take place on 29th April from 13:00 UTC with a duration of up to 4 hours.

During this time, Inmarsat Self Service Portal, Service Delivery Platform APIs and Salesforce will be down for maintenance, further enhancements and network changes.
For more information around the changes, please refer to the user guides.

Potential impacts
This activity will affect access to the Self-Service Portal, Service Delivery Platform APIs and Salesforce during this period.
Services affected: Self Service Portal, Service Delivery Platform APIs and Salesforce; Assurance Data
Impact: Intermittent loss of access to the Self-Service Portal, Service Delivery Platform APIs and Salesforce; potential error screens/error messaging if activities performed during this period.
In case of problems: Contact GCO

We apologize for any inconvenience you may experience with your communications during this service interruption.
If you have any questions, please do not hesitate to contact One Net Group Support (support@onenet.group, +357 25 828 999 "Option 1").