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Maintenance

Planned Maintenance Scheduled - BGAN, BGAN M2M, FleetBroadband

Jun 23, 2026 at 9:00am UTC  –  Jun 23, 2026 at 10:00am UTC
Affected services
One Net L-Band

Resolved
Jun 23, 2026 at 10:00am UTC

Maintenance ended

Created
Jun 23, 2026 at 9:00am UTC

Dear Valued Customer,

We would like to advise you of the forthcoming planned maintenance as part of Viasat's continuous improvement efforts.
The details and timeline of the activity are reported below:

Activity: Firmware Upgrade FG SYD
Reference: CHG0091679
Services affected: SYD homed retail BGAN/FB/SB, SYD Homed FER, SYD Homed NexusWave (Brownfield only), SYD Homed G2
Impacted coverage: Terminals homed to SYD for all Ocean regions
Single or multiple outage(s) and duration(s): Multiple, 2 times up to 1 minute
Service impact: Traffic will be switched from the primary firewall towards the backup firewall and back once again.
Terminal(s) affected: SYD Homed Terminals (see services affected)
Actions needed by user: Restart the terminal if it doesn't acquire after 15 minutes

We apologize for any inconvenience you may experience with your communications during this service interruption.
If you have any questions, please do not hesitate to contact one net Support (support@onenet.group, +357 25 828 999 "Option 1").