Dear Valued Customer,

We would like to advise you of the forthcoming planned maintenance as part of Inmarsat's continuous improvement efforts.
The details and timeline of the activity are reported below.

Activity: CDC and NMS Switchover
Reference: CHG0089344
Services affected: Global Xpress
Impacted coverage: NER, AER, IOW, EMR
Single or multiple outage(s) and duration(s): Single, up to 10mins
Service impact: Terminals will drop and are expected to re-acquire in less than 10 minutes. Although the expected bounce is single, a limited number of terminals could restart more than once. In some circumstances terminals that fail to rejoin this region may switch to another.

Terminal affected: GX terminals
Actions needed by user: Restart the terminal if it doesn't acquire after 15 minutes.

We apologize for any inconvenience you may experience with your communications during this service interruption.
If you have any questions, please do not hesitate to contact One Net Group Support (support@onenet.group, +357 25 828 999 "Option 1").