Planned Maintenance Advance Notice – Self Service Portal , Service Delivery Platform APIs and IBIS Provisioning
Maintenance
Apr 01, 2026 at 02:00pm UTC
Dear Valued Customer,
We would like to advise you of the forthcoming planned maintenance to Service Delivery Platform activity.
This is scheduled to take place on 1st April from 14:00 UTC with a duration of up to 3 hours. During this time, Inmarsat Self Service Portal, Service Delivery Platform APIs and Salesforce will be down for maintenance and further enhancements. For more information around the changes, please refer to the user guides.
Potential impacts
This activity will affect access to the Self-Service Portal, Service Delivery Platform APIs and IBIS Provisioning during this period.
Services affected: Self Service Portal, Service Delivery Platform APIs and Salesforce; Assurance Data
Impact: Intermittent loss of access to the Self-Service Portal, Service Delivery Platform APIs and Salesforce; potential error screens/error messaging if activities performed during this period.
We apologize for any inconvenience you may experience with your communications during this service interruption.
If you have any questions, please do not hesitate to contact One Net Group Support (support@onenet.group, +357 25 828 999 "Option 1").
Affected services