Planned Maintenance Scheduled - BGAN, BGAN M2M, FleetBroadband
Resolved
Jun 23, 2026 at 10:00am UTC
Maintenance ended
Affected services
Created
Jun 23, 2026 at 9:00am UTC
Dear Valued Customer,
We would like to advise you of the forthcoming planned maintenance as part of Viasat's continuous improvement efforts.
The details and timeline of the activity are reported below:
Activity: Firmware Upgrade FG SYD
Reference: CHG0091679
Services affected: SYD homed retail BGAN/FB/SB, SYD Homed FER, SYD Homed NexusWave (Brownfield only), SYD Homed G2
Impacted coverage: Terminals homed to SYD for all Ocean regions
Single or multiple outage(s) and duration(s): Multiple, 2 times up to 1 minute
Service impact: Traffic will be switched from the primary firewall towards the backup firewall and back once again.
Terminal(s) affected: SYD Homed Terminals (see services affected)
Actions needed by user: Restart the terminal if it doesn't acquire after 15 minutes
We apologize for any inconvenience you may experience with your communications during this service interruption.
If you have any questions, please do not hesitate to contact one net Support (support@onenet.group, +357 25 828 999 "Option 1").
Affected services