Dear Valued Customer,

The earlier issue affecting GTMailPlus has now been resolved. Vessels have been connecting normally for the past hour, and all backlogged connections have been successfully cleared.

The issue was related to connection handling on the server side, which has now been stabilised. Services are operating normally, and connection delays are no longer being experienced.

Dear Valued Customer,

GT Maritime is currently investigating an issue affecting GTMailPlus that may cause intermittent connection difficulties for vessels.

GT Maritime servers are accepting connections; however, vessels may require a short pause before reconnecting while the previous session clears on the server side.

Our engineering team is actively investigating and working to resolve this issue as quickly as possible. We will provide further updates as more information becomes available.

We apologize for any inconvenience you may experience with your communications during this service interruption.
If you have any questions, please do not hesitate to contact One Net Group Support (support@onenet.group, +357 25 828 999 "Option 1").